Email handover@tinkerlane.app. A person reads it, and we aim to reply within two working days.
iOS restrictions are applied by Apple's Screen Time system, not by the app. Open Settings, then Screen Time, then Apps with Screen Time Access, and remove any entry left behind. If a restriction persists, turning Screen Time off and on again clears it.
Check Settings, then Screen Time, then Apps with Screen Time Access, and make sure Handover is switched on. Without it, rules will look armed and block nothing. Handover shows a warning on its home screen when this happens.
Break Glass ends any rule after a fifteen minute wait. On a strict rule, the Emergency Coupon does the same and is always available, with no limit on how often you use it. Both cost you streak days. Neither can be taken away from you.
In the app: Account, then Delete account. It removes your data from our systems within thirty days. You can also email us and we will do it for you.
Subscriptions are billed by Apple or Google, not by us. Cancel or request a refund in your App Store or Google Play account settings, under their policies.